Privacy policy
Lifelines app (iPhone, iPad, Android, web). Last updated: October 7, 2026
Who we are
Lifelines is published by JLC Solution (Jean-Luc Carbonel, sole proprietor, Donzère, France). Contact: contact@jlcsolution.com.
Data we process
| Data | Why | Required? |
|---|---|---|
| Name, email address, account ID (and your Google or Apple photo if you sign in that way) | Create and manage your account, sign you in | Yes |
| Your timelines, items, texts, tags | Save and sync them across your devices, share them if you choose | No (only if you create some) |
| Photos you add, profile photo | Show them in your timelines and profile | No |
| Settings (language, theme, date style), favourites | Keep your preferences on every device | Yes |
| Games and progress | Your streak, statistics and mistakes to review | Yes, if you play |
| Purchases and subscriptions (product, date, status) | Unlock packs and Pro | Only if you buy |
| Reports on shared timelines | Moderate content | No |
We do not collect your location, your contacts or any advertising ID. There are no ads and no ad tracking. We do not sell or share your data with third parties for commercial purposes.
Payments
Payments are handled by the App Store (Apple), Google Play or Stripe (on the web). We never see your card number. RevenueCat tells us which purchases are active on your account.
Service providers
- Google Firebase / Google Cloud: accounts, database, server functions (data hosted in Europe).
- Cloudflare R2: photo storage.
- RevenueCat, Apple, Google, Stripe: purchases and subscriptions.
Some of these providers may process data outside the European Union, under the European Commission's standard contractual clauses.
Legal basis and retention
We process this data to provide the service you ask for (your account and timelines) and to meet legal obligations (invoicing). It is kept while your account exists. Items in the trash are erased after 30 days. When you delete your account, everything is erased at once, except purchase records the law requires us to keep.
Your rights
You can access, correct and delete your data, object to processing or ask for portability. Most of it is done in the app (Account › Edit profile, Trash, Delete my account, see how). For anything else, email contact@jlcsolution.com. You may also complain to your data protection authority (in France, the CNIL).
Children
Lifelines is meant for people aged 13 and over. Younger children should use a parent's or teacher's account.
On the web
The website uses no advertising cookies and no audience measurement. It only keeps your preferences (language, theme) and your sign-in on your device.
Changes
We will tell you in the app about any important change to this policy.